POLICIES & PROCEDURES

Credit Terms

Net 7 day payment terms will be extended only upon completion and approval of Global Food Service credit application.

 

Ordering Procedures, Minimums, & Freight Costs

Orders can be placed anytime by calling (973) 321-8810.  And can be picked up Monday-Friday and 8:30 AM-4:30 PM. Pickup orders must be placed by 4 PM, and 24 hours before your preferred pickup date. Delivery orders must be placed by 4 PM, two business days ahead of your delivery day.

 

Global Food Service can provide delivery to most locations via third party carriers. Freight rates and minimum order size will vary depending on delivery location and number of pallets being shipped.

 

For pickups, no minimum will apply.  Contact ILi at  (973) 321-8810, by Fax: 973-321-8811, or by email to ijata@globalfoodsvc.com.  If you would prefer, you can arrange for your own freight carrier to pick up your order.  We offer a 1% pickup allowance for all orders over $500.00.

 

Delivery Schedule & Procedure

Global Food Service schedules most orders before delivering, and are able to handle COD payments and returns. For detailed delivery times or other information on your delivery, please call (973) 321-8810.

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Payment & Return Policy

Global Food Service will accept the following payment options: Company or Personal checks if terms have been established. Certified Check or Money Order if terms have not been established.
 

All returns or discrepancies on an invoice must be reported within 24 hours of delivery in order to receive credit.  All returns or credits must be authorized by customer service.  There will be no charge for customers who return defective, damaged, or mispicked products. There will be a restock fee of 5% with a minimum of $10.00 for any item returned for any other reason.

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Pallet Exchange

Global Food Service requires pallet exchange for all orders that leave the warehouse on pallets.   Please be mindful of this and prepared when you receive a delivery and especially when you pick up at our warehouse, if you intend to take product away on pallets.